What we do

We’re dedicated to exactly matching your needs, from pre-placement and baseline medicals, on-going health surveillance to exit medicals, all backed by meticulous reporting and record-keeping.

We all know that the costs and consequences of staff absences are significant. We know musculoskeletal disorders and mental ill-health are by far the biggest reasons for absences. Absence rates for organisations vary from 1% to 15%. We also know that there are people at work every day who are not productive and not well.

Management referrals sent to us cover every aspect of health, medicine, and wellbeing. We treat each case differently, and triage to the clinical route we believe will provide the best outcome, advice, or opinion, to both the employer and the employee.

In addition, to our own directly employed occupational health clinicians (OH Physicians, OH Advisors, OH Specialists, consultants, and therapists), we have an extensive national network of accredited associates covering every discipline, and most locations.

We are doctor led in our approach, and operate a Case Management model. This means that each case has start to finish continuity, with a single point of customer contact. We operate using our cloud based electronic patient management system, for all record keeping, and case history.

Our referrals portal is popular with our customers, enabling them to track cases.

Whether it’s a return to work after surgery, or support for a colleague who is struggling, we are ready to help.

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We operate an online portal for pre-placement medical questionnaires, with a rapid turn-around Service Level Agreement. Our Pre Placement Questionnaires (PPQ) cover a wide range of job roles, with bespoke questionnaires for various organisations, including the NHS.

Our simple clinical review and escalation is designed to be quick and effective, with clinical escalation to the appropriate practitioner. We will get your employees qualified so that you can start them in their roles.

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The law requires that people are not harmed by working. Companies must ensure their workers are not exposed to hazards than could harm them. Traditionally, that has required exposed staff to be regularly tested for exposure to noise, dust, vibration, chemicals, heat, fumes, and similar type risks. The HSE website will give chapter and verse on the wide range of current legislation covering this extensive and complex subject.

Yet there are other more subtle drivers at play in managing an exposed workforce. For example, are new starters joining with already damaged health? Are operatives switching roles and hence exposures? Do all employees properly use Personal Protection Equipment (PPE)? There is much complexity.

We have always taken a very cautious approach when developing health surveillance programmes with our customers to, of course, protect the health of employees, but also to prevent vexatious claims for such things as work induced hearing loss, and vibration white finger.

If you are looking for Drug & Alcohol testing, we have developed discrete compliant programmes, and offer them bespoke to run on your site in your time frames. We also have an annual Flu programme which we can form to your organisational needs.

We carry out health surveillance in a variety of ways to suit the unique requirements of each of our customers. In our fleet of mobile clinics parked at the factory or office, in our regional clinics, or using our clients’ facilities, we operate around the clock as needed.

We use the latest cloud based version of e-Opas as our universal electronic patient management system, which ensures we operate consistently, and gives us real time central monitoring of all of our field activities.

We are not at the cheap end of the market in terms of prices, but that is because we are amongst the best at what we do.

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There are many types of medicals, all done for very different reasons. These range from the exotic (spacecraft operator medical) to the everyday vital driver medical.

Medicals fall into general categories:

Fit for Work Medicals
The range of drivers, plant operators, crane drivers, and safety critical operatives are typical, but the range and scope is broad. The outcome of these Fit for Work medicals is a fit certificate, or clear advice on restrictions. There is little legal defence if a person is doing a safety critical role for which they are not fit (hence not safe) to do. Why take the risk ?

Travel Medicals
For frequent, business, or high risk travelers who want to know that they are safe to travel. The issue may be frequent flights and the risk of DVT’s, or an underlying health condition that may not be treatable at the destination.

Executive Medicals
A range of executive type medicals, either as part of the organisation’s overall health or insurance package, or just as part of working for a great organisation.

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These range from straight-forward DSE (display screen equipment) assessments for office workers, to an ergonomic assessment of production cells for entire assembly lines or workplaces.

We also use workplace assessments as an essential element in case management referrals. If the real question in an absence, disability, or workplace dispute case is, “What part of this role can my employee actually do ?” – it is imperative for us to see the workplace, observe the role, and speak with all the stakeholders.

Occupational Health Advisors, Physicians, and Ergonomists will carry out these types of Workplace Assessments.

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Quick decision making and rapid access to a wide range of rehabilitation therapies and services are often essential elements of keeping an employee productive and at work, or facilitating their return to work after an absence. In many instances, the economics of bypassing the NHS waiting lists balanced against the cost benefit of the employee being back at work sooner – or not going off sick – makes private treatment compelling. We provide a full range of traditional and proven rehab therapies, including treatment physio, counselling, Cognitive Behavioural Therapy (CBT) and talking therapies.

For businesses with a lot of manual handling, on-site treatment physiotherapy is an essential tool to keep production moving with staff fit to work.

A part of case management and management referrals, we also provide specialist occupational health physiotherapy, which is very different from the treatment aspects of physio.

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For organisations that believe their people are their biggest asset, looking after the health and wellbeing of those people is a no-brainer. Not in a statutory or legal duty sense, but in an ethical and moral sense: Being a great employer.

Health screening for at risk groups always produces surprises and can save lives. Simple “know your numbers” mini-medicals give people vital information and advice. Blood pressure, cholesterol, blood sugars, and basic function can provide essential pointers to encourage change.

Lifestyle, diet, smoking, stress and anxiety: We provide one to one clinics that address all of these issues.

Heart health with ECG’s, Wellman and Wellwoman clinics, health talks and roadshows: We tailor all of these to meet the specific needs and budgets of our customers.

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The field of travel medicine is wide and constantly changing, and covers everyone from frequent business travellers, to workers in high risk countries and holidaymakers. We provide travel advice on country risks and how to avoid them, the full range of travel and childhood vaccinations, including yellow fever, and malaria tablets, mosquito nets, and a variety of travel health kits.

We carry out full doctor led travel medicals for extra peace of mind – particularly for those with pre-existing or looming health concerns. Our travel medicine programme is overseen by one of the UK’s leading specialist physicians.

Drop in to one of our clinics and get the advice you need now.

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Our range of consultancy services and projects is broad, so if you have a workforce health related project, we are your experts.

Health Risk Assessments
We can advise on the health impact of a new process or new chemicals or materials that you may be using, for example. We can apply this to an individual worker, groups, or entire teams. An employee returning to work after a long absence may need risk assessing before they can take up the full remit of their role.

Occupational Exposure Monitoring
If your employees are exposed to potential hazards or risks at work, you need to know what these are, and to ensure that you are not harming your people. Regular audits and testing are a legal requirement, but also make extremely good sense. We offer a full range of Occupational Exposure Monitoring (OEM) and occupational hygiene testing and reporting, from dust, noise, chemicals and lighting, to radiation, asbestos, and more exotic testing. Many of our customers operate in extremely hazardous environments. Where they lead, we follow.

Occupational Health Programme Development
We help our customers develop occupational health and monitoring programmes that exactly match their needs. Sometimes this may mean re-validating long standing practices and assumptions, while other times it may mean coming in with a fresh pair of eyes.

Most health programmes are a combination of what needs to be done legally, what could be done as common best practice, and what an organisation chooses to do about the health and wellbeing of its workforce.

We have worked with large global enterprises, small local businesses, and a range of public sector bodies – to develop these programmes. Let us do the same for your organisation.

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We provide a full Employee Assistance Programme (EAP), which is available to employees and their direct families 24/7. The EAP is a specialist helpdesk which links the caller to our appropriate advisor 24/7. We offer face to face support in the form of counselling sessions, and provide a complete suite of self-help material.

The range of advice and support is broad, from stress, medical, and health issues, through to financial and lifestyle advice. The service is confidential to the callers, with an anonymised activity and trend report available to the employer.

We can also tailor the EAP to be supported in most languages.

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All courses to be be held at our Training and Medical Centre in Slough, or on your own business premises. You choose! We can cater to your timeline, as well.

Visit our Training page to find out about specific offerings.

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For more information, please call 0844 800 9264 or contact us.