Privacy & Cookie Policy

Our privacy and cookie policy.

1. Procedure Statement
1.1. Our privacy policy outlines how we use and safeguard any information you give us when you use our website. If you have any questions, please get in touch. http://www.collingwoodhealth.com/contact/

2. What We Collect
2.1. We may collect the following information:
2.1.1. Contact information including email address and name (if you complete our contact us form – http://www.collingwoodhealth.com/contact/)
2.1.2. Demographic information such as postcode, company name, company phone number, preferences and interests
2.1.3. Other information relevant to customer surveys and/or offers

3. What We Do With The Information We Gather

3.1. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
3.2. Internal record keeping.
3.3. We may use the information to improve our products and services.
3.4. We may periodically send promotional emails about new products, special offers or other information (Newsletters) which we think you may find interesting using the email address which you have provided.
3.5. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

4. Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We endeavour to act in accordance with the Data Protection Act.

5. How We Use Tracking And Analytics
5.1. This website uses Google Analytics and Lead Forensics.
5.2. Google Analytics is a simple, easy-to-use tool that helps website owners measure how users interact with website content. As a user navigates between web pages, Google Analytics provides website owners JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page.
The Google Analytics JavaScript libraries use HTTP Cookies to “remember” what a user has done on previous pages / interactions with the website.
5.3. Important: Google Analytics does not collect any personal information about your website users. Read the Google Analytics privacy document for more details.
5.4. Google Analytics mainly uses first-party cookies to report on visitor interactions on your website. These cookies are used to store non-personally identifiable information. Browsers do not share first-party cookies across domains.
5.5. Lead Forensics tracks IP addresses. This is legal and complies with the data protection act the tool only gives you information that’s readily available in the public domain. http://www.leadforensics.com/the-solution/faq/

6. Links To Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

7. Controlling Your Personal Information
7.1. You may choose to restrict the collection or use of your personal information in the following ways:
7.2. Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
7.3. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [marketing@Collingwoodhealth.com]
7.4. We will not sell, distribute or lease your personal information to third parties without seeking your permission. We may send you promotional information about third parties which we think you may find interesting; however, if you wish to unsubscribe email marketing@collingwoodhealth.com.
7.5. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to [Collingwood Health Ltd, The Buckingham Centre, 30 Bradford Road, Slough SL1 4PG].
7.6. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

8. Making A Complaint
If you are unhappy with any aspect of our service, please let us know straight away. http://www.collingwoodhealth.com/contact/